We'd like to be able to view all emails from any email address on our domain against clients/contact/leads.

Currently you can only see emails to/from your own email address (e.g. name1@domain.com).

We'd prefer to see all emails to or from anyone to get a full view of communications that client/lead/contact has had with anyone at our organisation.

This should include shared mailboxes, so name1@domain.com, name2@domain.com, hello@domain.com, accounts@domain.com etc.